Política de envío
📦 Shipping Policy – Neychasoto.com Store
Thank you for shopping at shop.neychasoto.com! We’re committed to getting your products to you safely and promptly. Please read our shipping policy below before completing your purchase.
🛍️ Order Processing Time
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Orders are processed within 1–3 business days (Tuesday to Saturday).
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We do not ship or process orders on Sundays, Mondays, or Puerto Rican holidays.
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You will receive an email confirmation once your order is processed and shipped.
🚚 Shipping Options & Delivery Time
We currently offer domestic shipping within Puerto Rico and the United States via USPS.
| Shipping Method | Estimated Delivery Time |
|---|---|
| USPS First Class | 3–5 business days |
| USPS Priority Mail | 2–4 business days |
Please note: Delivery times are estimated and may vary depending on the USPS and local conditions.
🌎 International Shipping
At this time, we do not offer international shipping. We ship only to addresses within Puerto Rico and the continental U.S..
📬 Shipping Fees
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Shipping fees are calculated at checkout based on the total weight and destination of your order.
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Occasionally, we offer free shipping promotions, so make sure to follow us on Instagram and Facebook for updates.
🔄 Order Issues or Lost Packages
If your package is delayed, lost, or arrives damaged:
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Contact USPS first with your tracking number.
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If USPS is unable to assist, please contact us at info@neychasoto.com with your order number and a description of the issue.
We will do our best to help, but please note we are not responsible for delays or errors caused by USPS.
🔁 Returns & Exchanges
Due to the nature of our products, all sales are final. We do not accept returns or exchanges.
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery so we can resolve the issue.
🙏🏼 Thank You!
We’re honored to be part of your nail care routine. Your satisfaction is very important to us, and we appreciate your support of our small business based in Hatillo, Puerto Rico.